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Yes, Uganda is safe for travellers and tourists, but we recommend taking precautions when travelling alone. You should keep valuables (i.e.passport) in a safety box at the hotel, stay vigilant when using your cell phone in large crowds, and avoid unknown places during late evening hours. If you run into any issues, please immediately contact hotel management and your embassy or consulate. Rwizi Arch Hotel Kampala is a 7-minute drive to the US Embassy in Uganda and a 5-minute drive to the local police station. Our property is gated with 24 hours security.

Our standard checkout is 11 am, and checkout is at 3 pm.

If you require an early check-in or late checkout, please let us know by contacting hotel property - kampala@rwizihotels.com or mbarara@rwizihotels.com.

Our selected deluxe rooms all are equipped with air conditioning.

Yes, all rooms and common areas have free wifi provided to hotel guests.

Our rooms are all non-smoking, but we provide outdoor spaces for tobacco smoking.

Yes, kids under 12 stay for free.

We love pets, but no pets are allowed on the property overnight.

Yes, we have ample parking available for guests and tenants.

Please ask for a wheelchair-accessible room when checking in or making a reservation.

The restaurant is open from 8 am - 10 pm.

You can cancel or change your reservations 24 hours before booking.

Yes, we have an airport shuttle service to and from Entebbe Airport.

We accept United States Dollars USD and Uganda Shillings UGX.

There is a foreign exchange bureau 5-minute walk from the hotel at UK Mall.

Yes, you will be able to pay by credit card in 2023.

Yes, please ask to speak to management to set up a corporate rate.

Yes, we have several weekly events at the hotel, Sunday service with Watoto Chruch at our Mbarara location, and host many meetings and conferences.